How BCG centralized payroll across 6 nations with Deel

Boston Consulting Group (BCG) es una empresa global de consultoría de gestión. Ayuda a las organizaciones a desarrollar una ventaja competitiva, lograr el crecimiento y tener un impacto positivo en la sociedad. Muchos de los clientes de BCG se encuentran entre las 500 corporaciones más grandes del mundo.

BCG opera a escala global, trabajando en varios países del sudeste asiático, incluidos Indonesia, Malasia, Filipinas, Tailandia, Vietnam y Singapur.

With a dispersed global workforce, BCG used to wrangle multiple payroll systems to pay its people. The team had to run payroll separately for each country, making payroll incredibly difficult to centralize. “Before 2019, we had to use four vendors for six countries, and each had a different way of operating,” says Rajes Rajamorganan, SEA-payroll manager at BCG.

Además, la comunicación a menudo consumía mucho tiempo debido a las barreras lingüísticas, y algunos proveedores estaban limitados tecnológicamente.

“Some had portals that allowed you to upload payslips but no other information,” says Rajamorganan. These portals couldn’t be integrated with BCG’s other online platforms, so employees frequently forgot login details.

“Other vendors didn’t even have online capabilities,” explains Rajamorganan. “They would send payslips by email to employees, which was quite a hassle.” In 2019, BCG decided to overcome these challenges by moving to PayAsia by Deel’s multi-country payroll service.

BCG decided to move to Deel via PayAsia because it’s a truly multinational company with a worldwide payroll. This enabled us to standardize the entire process for Asia,” says Rajes.

Another draw was Deel’s cutting-edge technology. With PayAsia by Deel, all employees can use a single platform to view playslips, upload background checks, apply for leave, and more. Plus, PayAsia by Deel’s platform is easy to use, intuitively integrating BCG’s single sign-on system. “Employees tell us the portal is very user-friendly, and they trust the system,” says Rajamorganan. “We don’t have any issues.”

BCG also benefits from PayAsia by Deel's customer service. “We have a call every week with the IT and integration team and every two weeks with the account manager,” says Rajamorganan. “They are very proactive whenever we have questions—and not only about the payroll.” Deel’s customer service provides HR advice in countries where BCG operates and updates on legal and regulatory changes, all in a variety of languages.

BCG trabaja actualmente con PayAsia by Deel para integrar su sistema de RRHH, Workday. Debido al éxito de la plataforma de nómina en los países actuales, BCG espera expandir la tecnología a sus otras operaciones globales, como Japón.

Trabajar con PayAsia by Deel le ha ahorrado tiempo y recursos a BCG, y espera seguir creciendo. El equipo espera crecer otro 10-15% en los próximos años, manteniendo su personal en 1.5 empleados.