How BCG centralized payroll across 6 nations with Deel

Boston Consulting Group (BCG) is a global management consulting company. It helps organizations develop a competitive edge, achieve growth, and make a positive impact on society. Many of BCG’s clients are among the 500 largest corporations in the world.

BCG operates on a global scale, working in a number of countries in Southeast Asia, including Indonesia, Malaysia, the Philippines, Thailand, Vietnam, and Singapore.

With a dispersed global workforce, BCG used to wrangle multiple payroll systems to pay its people. The team had to run payroll separately for each country, making payroll incredibly difficult to centralize. “Before 2019, we had to use four vendors for six countries, and each had a different way of operating,” says Rajes Rajamorganan, SEA-payroll manager at BCG.

또한 언어 장벽으로 인해 의사소통에 시간이 많이 소요되는 경우가 많았으며 일부 공급업체는 기술적으로 제한을 받았습니다.

“Some had portals that allowed you to upload payslips but no other information,” says Rajamorganan. These portals couldn’t be integrated with BCG’s other online platforms, so employees frequently forgot login details.

“Other vendors didn’t even have online capabilities,” explains Rajamorganan. “They would send payslips by email to employees, which was quite a hassle.” In 2019, BCG decided to overcome these challenges by moving to PayAsia by Deel’s multi-country payroll service.

BCG decided to move to Deel via PayAsia because it’s a truly multinational company with a worldwide payroll. This enabled us to standardize the entire process for Asia,” says Rajes.

Another draw was Deel’s cutting-edge technology. With PayAsia by Deel, all employees can use a single platform to view playslips, upload background checks, apply for leave, and more. Plus, PayAsia by Deel’s platform is easy to use, intuitively integrating BCG’s single sign-on system. “Employees tell us the portal is very user-friendly, and they trust the system,” says Rajamorganan. “We don’t have any issues.”

BCG also benefits from PayAsia by Deel's customer service. “We have a call every week with the IT and integration team and every two weeks with the account manager,” says Rajamorganan. “They are very proactive whenever we have questions—and not only about the payroll.” Deel’s customer service provides HR advice in countries where BCG operates and updates on legal and regulatory changes, all in a variety of languages.

BCG는 현재 페이아시아 바이 딜과 협력하여 자사의 HR 시스템인 Workday를 통합하고 있습니다. 현재 국가에서의 급여 플랫폼의 성공으로 BCG는 일본과 같은 다른 글로벌 사업장으로 기술을 확장할 수 있을 것으로 기대하고 있습니다.

PayAsia by Deel과의 협력을 통해 BCG는 시간과 자원을 절약할 수 있었으며 앞으로도 계속 성장할 것으로 예상됩니다. 이 팀은 향후 몇 년 동안 10-15%의 추가 성장을 예상하는 동시에 급여 직원 수를 1.5명으로 유지할 것으로 예상합니다.