Global Device Procurement With Deel IT: How It Works

Sourcing, managing, distributing, and replacing IT devices are complex tasks, even more so for globally distributed teams. Different functions have different requirements, not all countries have the same options available, and managing the process across fragmented systems leaves the door open for delays, mistakes, and compliance headaches.

Thanks to Deel IT, this overcomplicated process can finally be simplified. In this guide, we’ll take you through how global device procurement works with Deel IT and how to get the most out of it for your business.

In this guide, we’ll walk you through everything involved in the global device procurement process and how Deel IT overcomes the associated challenges for HR and IT teams.

Understanding global device procurement

Device procurement involves much more than just finding a vendor. It involves:

• Sourcing: Identifying reliable device suppliers across different regions that can meet your organization’s needs. Balancing cost, availability, and model consistency globally.
• Purchasing: Coordinating purchases or leases, managing vendor relationships, and negotiating regional pricing or leasing agreements.
• Shipping and logistics: Managing international and local delivery, handling customs and import/export duties, and dealing with shipping delays.
• Deployment and setup: Ensuring each device arrives pre-configured with the right OS, security, and tools.
• Tracking and management: Maintaining a record of who has what, where it’s located, and its condition. Remote device management for changing permissions and ensuring security.
• Maintenance and replacements: Providing remote assistance and responding to breakdowns and losses.
• Returns and offboarding: Handling the retrieval of devices from exiting employees and ensuring data erasure.

This is complicated in and of itself, but managing global device procurement for globally distributed teams adds a layer of complexity. Global teams face logistical, financial, and regulatory challenges (for example, shipping equipment to employees in hard-to-reach places), which can make device procurement one of the biggest blockers to scaling internationally.

Traditional device procurement vs. Deel IT

Typically, global device procurement involves managing multiple processes at once across a fragmented patchwork of tools and spreadsheets. Not only does this take much more time, but it also increases the risk of delays or human error. It leaves HR and IT teams juggling ad-hoc logistics, inconsistent experiences, and facing potential hidden costs, making it difficult to meet employee IT expectations.

Deel IT is an integrated solution that simplifies the entire global procurement lifecycle within the Deel platform. Here’s how:

How global device procurement works with Deel IT

One way that Deel IT significantly improves the global device procurement process is that it facilitates better, more streamlined work between HR and IT. Our AI-powered all-in-one system bridges the gap between IT provisioning and HR onboarding by connecting both workflows in one platform. Here’s what that looks like:

Step 1: Find the right devices anywhere in the world

Rather than juggling multiple suppliers, Deel IT connects you to a global network of trusted vendors, giving you easy access to equipment in 130+ countries. Choose the acquisition options that fit your budget and preferences:

Rent devices:

• Deel owns the equipment, offering you a rental duration from 12 to 48 months
• Pay upfront, or monthly
• Devices are treated as operational expenses
• Eligible for support packages and lifecycle services, with free return at the end of the rental

Purchase devices:

• You own the device from day one
• Available support options: Global Hardware Support (12 or 24 months) and Extended Manufacturer Warranty (24 months)
• Devices are considered capital assets

Bring Your Own Device (BYOD):

• Source devices directly from manufacturers and have them delivered to a Deel IT warehouse
• Manage and track your devices within Deel IT
• Use compatible services like hardware support, endpoint protection, and mobile device management

However you choose to obtain devices for your organization, Deel IT can help you manage them and support your globally distributed team all in the same platform.

Step 2: Approve and purchase in just a few clicks

Approvals, budgets, and purchasing are all handled inside the same platform, giving you a real-time view of your available assets. Set your policies in advance to simplify the process and ensure employees are only requesting devices suitable for their role, location, and according to your budget.

Step 3: Let Deel IT handle global logistics

Deel IT handles global shipping from end to end, taking care of customs and regional tax laws. With an average 99% on-time delivery rate, your teams stay connected and experience minimal downtime.

Step 4: Deliver pre-configured devices

Each device arrives pre-configured and secure, with MDM and role-based setup handled automatically. This means that your new hires can get connected quickly on day one, without your IT team spending hours on manual setup. Maintain security standards worldwide without administrative headaches.

Add-on services

To give you maximum flexibility, Deel IT gives you a range of add-ons to make maintenance, security, and support easier than ever:

Global hardware support

Offering 24/7 support is challenging, especially if you have teams in every timezone. Deel IT takes care of it for you with global hardware support, available for both rentals and purchases. Choose between two support levels: Standard, which includes 24/7 hardware support and fully managed repair services, and Standard & Loaner, which also includes a temporary replacement device shipped globally to minimize downtime.

Device Lifecycle Management (DLM)

DLM covers the full lifecycle of a device, including pre-configuration of the device before shipment, 24/7 hardware support, and storage. Transfer devices seamlessly between users and storage locations, with Deel IT taking care of the logistics. We’ll also handle the clearance of old devices, so you’re not wasting budget and storage space on unused stock.

Make your devices go further, with DLM Plus. Access premium features like the replacement of damaged devices beyond repair, out-of-warranty repair service, and a global loaner device to minimize downtime.

Extended Warranty

With purchases with 24/7 global hardware support packages, or rentals with a 24-month global hardware support package, you have the option to add an extended manufacturer warranty. This covers repairs for hardware failures beyond the standard 12-month coverage included with every device.

Ensuring safety and security

Keeping a global workforce connected and online is one challenge. Ensuring safety and security is another. Here are a few ways Deel IT helps keep your devices secure while ensuring compliance:

• Real-time, 24/7 monitoring: Easily keep track of which devices you have, where they are, and their status.
• 99% on-time asset delivery: New hires can log into their fully secure device from day one, without needing to start on personal laptops.
• Guaranteed data erasure: Recovered devices are securely wiped, minimizing data risks.
• Consistent, proactive security: Routine cyber threat monitoring, automated updates, and more.
• AI-assisted risk assessment: Filter out noise, with clearly flagged critical threats, ensuring your team only sees what matters most.
• Compliant delivery: We ensure all shipments meet local import, export, and tax laws.

Case study: How Sastrify solved global equipment challenges with Deel IT

As businesses expand, issues with device procurement become major blockers. Before Sastrify, a SaaS procurement platform, found Deel IT, they struggled with too much manual work and providers that didn’t meet expectations.

Deel IT eliminated inefficiencies by automating Sastrify’s equipment management workflows. Even when it meant getting devices shipped to employees in regions that are notoriously difficult to ship to.

Why trust Deel IT with your global device procurement

Deel IT’s mission is to take global device procurement, something notoriously frustrating, and streamline it to make it fit the modern workplace. With Deel IT, employees experience unparalleled support and minimum downtime, HR can provide everyone with a consistent and unified experience, and IT teams save hours on setup and security monitoring.

To find out how Deel can support your organization’s needs and equip your employees, wherever they are, book your 30-minute demo today.