Deel IT for MSP
Seamless IT device management at scale
Hardware fulfillment issues, shipping challenges, and nonstop support tickets slow everything down. Deel IT simplifies it all for you with 24/7 support, so you eliminate bottlenecks, win bigger clients, focus on their success, and grow recurring revenue.
Proven by real results
99.1%
on time delivery rate
480+hrs
saved per 50 employees annually
130+
countries covered for shipping, recovery, and logistics
Why MSPS choose Us
Get full global IT capabilities and new revenue streams
Most solutions stop short of true global coverage or full lifecycle management. Deel IT completes the picture, providing you one platform with the reach and reliability to deliver a premium experience anywhere your clients operate.
- Win and keep bigger clients without building global ops
- Offer end-to-end device services your competitors can’t
- Create predictable, scalable revenue with fixed per-device pricing
- Deliver premium client experience with one unified platform
- Stay secure with audi logs, device wipes, buyback options, and more.
Keep your clients’ devices moving and their teams working at every stage
Track every device in one place
Put all your clients’ devices—new or old—into one system so you can actually keep track of everything.
Partner with Deel IT
Start giving clients what other providers can’t
With Deel IT as your global operations partner, you deliver coverage and consistency most providers can’t match, helping you win bigger deals with less effort. With a 12 month term and predictable pricing, you decide what your clients need.
- Stand out with global shipping, recovery, and support
- Add high-value services without new tools, vendors, or overhead
- Strengthen client loyalty with seamless, end-to-end management
FAQs
How does pricing work for MSPs?
MSPs get a wholesale rate from Deel IT. The more volume or commitment you bring, the better your rate. You set your own client pricing and billing model—your margin is fully in your control.
What's included in the 24/7 managed IT help desk?
Our team covers a wide range of IT needs, including:
- General IT issues (e.g access problems, hardware issues)
- User account issues
- License and app provisioning management
- Managing users, permissions, and settings across your core tools - including Google Workspace, Zoom, Slack, HubSpot, and more
Where can Deel IT ship devices?
Deel IT ships to more than 130 countries with a 99 percent on-time delivery rate, often within 10 days. Your clients get ready-to-work devices wherever they are.
Can MSPs use Deel IT for existing client fleets?
Yes. You can enroll existing devices and add coverage immediately with no need to repurchase through Deel. Everything moves into one platform for full visibility.
Is Deel IT a one-size-fits-all solution?
Not at all. MSPs use Deel IT in whatever way best serves each client. Need us just to ship a single laptop? No problem. Want full global lifecycle coverage with 24/7 managed support for another? Also no problem. You choose the level of involvement—Deel IT flexes to your delivery model, not the other way around.
Does Deel IT provide tracking links?
Yes. Every shipment and collection is fully tracked in Deel IT. Each device receives its own tracking link, and MSPs can monitor real-time status updates in one consolidated dashboard.
What is covered in Deel IT’s Device Lifecycle Management?
Deel IT supports every major stage of the lifecycle so MSPs can deliver consistent global service:
- Procurement and enrollment: Source new devices or enroll existing fleet assets into the platform.
- Global shipping and deployment: Ship preconfigured devices in 10 days or less with customs, taxes, and compliance handled.
- In-life hardware support: Guaranteed working order on arrival, fast replacements, and coordinated repairs.
- End-user support: Help with setup and basic diagnostics to keep employees productive.
- Recovery and returns: Device collections in 130+ countries with tracked chain of custody.
- Storage and redeployment: Store devices locally or in Deel IT Hubs and redeploy within the same customs region without extra import steps.
- End-of-life handling: Secure data wipe, responsible recycling, and buyback options where available.
How do device repairs work?
Deel collects the device and sends a loaner to reduce downtime. Once the repair is complete, the original device is returned and the loaner retrieved. If repair is not possible, a replacement ships automatically.
Where can Deel recover devices from?
Deel recovers devices from more than 130 countries with a 96% percent global recovery success rate.
Where can MSPs store devices?
Store devices in-country or in Deel IT Hubs across 61 countries. Devices can be redeployed within the same customs region with no extra import steps.
Deel makes growing remote and international teams effortless
150+
countries
37,000+
customers
200+
in-house experts