How Potloc equipped a global workforce with Deel

Potloc is a market research company on a mission to bring technology and AI to a traditional industry. As the company expanded from its original hubs in France and Canada into the US, UK, UAE, and India, its lean operations team struggled to manage a global workforce manually.

Managing international hardware on a spreadsheet was unsustainable. Manon Grisolet, Global Head of HR, spent months navigating complex customs and shipping delays.

"Shipping a laptop to our first hire in India took two months of my life, involving countless conversations with FedEx and confusing customs documents. Now, with Deel IT, the entire process is automated. I don't have to check tracking numbers; I know it's going to arrive at the right destination." — Manon Grisolet, Global Head of HR, Potloc

To solve these challenges, Potloc transitioned its hardware inventory and logistics to Deel IT. What once required manual calendar reminders and anxious tracking-number checks is now fully automated. Deel IT collects complex international addresses directly from candidates and manages the logistics of shipping pre-configured devices worldwide.

Beyond logistics, Potloc uses Deel IT to ensure every device arrives ready. Deel IT accommodates Potloc's specific Kandji MDM setup, ensuring laptops are secured and configured before they ever reach employees. This automation allows Potloc's lean team to provide a premium onboarding experience that matches the expectations of their experienced global hires.

"We’re hiring experienced people from much bigger, corporate companies. With Deel IT, we can offer an employee experience that is much more robust, giving them a much better sense of trust in the company from the get-go." — Manon Grisolet, Global Head of HR, Potloc

Maintaining high security standards is critical for Potloc's mission. Deel IT simplifies the SOC 2 Type 2 audit process by providing centralized reporting. The team can now easily pull reports verifying order dates, tracking device settings, and confirming that all laptops meet strict security controls.

The shift to Deel IT has fundamentally changed Potloc’s internal capacity. By removing the administrative burden of inventory management, they no longer need to hire additional staff for logistics. Potloc now has the infrastructure to continue expanding into new markets without increasing operational drag.