How Bloomreach cut payroll errors by up to 70% with Deel

Bloomreach's people team supports more than 1,000 employees worldwide. The company has entities across Europe, the US, India, and Asia-Pacific. European payroll and operations are run centrally rather than country by country, while the US and India have local people and payroll teams.

The structure worked. The vendors behind it didn't. Back then, every country where Bloomreach ran payroll had a different local provider, each with its own contact, its own pricing, and its own invoicing. Payroll data moved by email as password-protected files, one bundle and one password per region.

"Five regions in Europe, a different password and different people for each one, and you have to put all the files into one bundle. The risk was really, really high." — Ingrid Horváthová, Lead People Operations Specialist, Bloomreach

Hiring outside those markets was the other constraint. Five years ago, with no entity in most countries, Bloomreach engaged freelancers or asked candidates to relocate.

"If we were really interested in a candidate, we had to ask them to relocate. That's a huge cost, and a huge struggle for someone leaving their life behind. We were losing a lot of talent." — Ingrid Horváthová, Lead People Operations Specialist, Bloomreach

This pushed the people team toward Deel: first for hiring where it had no entity, then to consolidate the payrolls it ran itself.

Bloomreach started with Deel's EOR five years ago and now employs more than 80 people across 20 regions through it, with Deel Mobility supporting relocations. When the team came to consolidate payroll, it evaluated other providers before choosing Deel Payroll, largely for the direct BambooHR integration and Deel's in-country payroll managers.

"Our HR platform is the source of truth. Every promotion, every job change, every bonus runs through it. Connecting that directly to payroll is what reduces the errors." — Ingrid Horváthová, Lead People Operations Specialist, Bloomreach

Setup took a matter of weeks, and Horváthová credits the integrations team with going past the standard scope to make it work.

"They were always available, and open to integrating fields that weren't part of the basic package. Not everyone is that flexible." — Ingrid Horváthová, Lead People Operations Specialist, Bloomreach

"Every employee will tell you the most important thing is getting paid on time and getting paid right" — Ingrid Horváthová, Lead People Operations Specialist, Bloomreach

Payroll data used to reach providers through Excel files and email threads, and mistakes followed.

"With our previous provider in the Netherlands, we were sending payroll back every single month. There was always something that wasn't right. In three years on Deel, I've sent payroll back a handful of times, mostly at the beginning. In the last year it never happened." — Ingrid Horváthová, Lead People Operations Specialist, Bloomreach

Bloomreach estimates the integration eliminated 60% to 70% of the payroll errors it used to see across multiple countries. Returned payroll runs used to add two or three days before people were paid. That has stopped.

Time back on every cycle

Preparing payroll inputs now takes up to 40% less time, with the biggest gains in countries where most of the work can be automated. In the Netherlands and Germany, preparation dropped from two business days to one.

Lower risk, tighter access

Payroll documents now sit in one platform with role-based permissions, rather than moving between inboxes as password-protected bundles.

"Finance can access the documents they need without seeing all the data. The risk is much lower, and the outcome is faster and better for all of us." — Ingrid Horváthová, Lead People Operations Specialist, Bloomreach

Hiring without entities

Deel's EOR gave Bloomreach coverage it couldn't justify building. Opening an entity rarely pays back for a handful of hires, and contractor arrangements limited both compliance and the benefits Bloomreach could offer.

"It helped us hire the best talent on the market with very little work." — Ingrid Horváthová, Lead People Operations Specialist, Bloomreach

Bloomreach plans to add more countries to Deel Payroll, Horváthová sees Deel as a long-term partner for the company's next phase of growth, in part because the product keeps moving.