Template
IT Services RFP Template
IT & device management
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Once you've shortlisted potential IT providers
You need more than marketing websites or feature lists. You need structured answers to operational questions that actually affect your team.
This RFP template helps you collect detailed proposals from IT vendors, tailored to your real needs. Use it to understand things like:
- How fast they can deliver devices in each region
- Whether they support MDM, Zero Touch setup, or pre-configuration
- How they manage offboarding, data erasure, and returns
Who will benefit from this resource
- IT, HR, and People Ops teams managing remote onboarding
- Operations and procurement teams supporting global headcount growth
- Companies building a scalable device provisioning and recovery process
How does a good RFP help your company
A well-structured RFP helps you compare vendors on equal footing. It brings clarity, reveals hidden costs, and reduces the risk of picking the wrong partner.
You’ll also be able to align internal stakeholders and move faster through procurement.
What does an RFP for IT services typically include
- Questions about company profile and service scope
- Device lifecycle and logistics workflows
- Delivery, support, and offboarding processes
- Security, compliance, and regional coverage
- Platform and integration capabilities
- Pricing models and SLAs
Why this template works
This RFP is structured to reflect the real needs of modern global teams, from procurement and pre-configuration to support and recovery. It helps you collect consistent, detailed responses from IT vendors so you can move faster, avoid surprises, and choose with confidence.
How to use it
- Download in Excel or Google Sheets format
- Share with internal stakeholders across IT and HR
- Send to shortlisted vendors for structured responses
FAQs
Who is this RFP template for?
This template is designed for teams responsible for sourcing and managing IT services for distributed or global workforces. That includes IT managers, HR and People Ops leaders, procurement, and operations teams.
What kind of IT services does this RFP cover?
The template focuses on end-user device lifecycle management. That includes procurement, pre-configuration, global delivery, support, repairs, recovery, and integrations with your existing systems.
Can I customize the template to fit my company’s needs?
Yes. The template is fully editable in Excel or Google Sheets. You can remove sections, add new ones, or adapt the language to fit your internal processes or compliance requirements.
What happens after I send this RFP to vendors?
Vendors will respond with structured proposals based on your requirements. This makes it easier to compare providers side by side, surface tradeoffs, and align internally before making a decision.