Global Device Procurement With Deel IT: How It Works

Sourcing, managing, distributing, and replacing IT devices are complex tasks, even more so for globally distributed teams. Different functions have different requirements, not all countries have the same options available, and managing the process across fragmented systems leaves the door open for delays, mistakes, and compliance headaches.

Thanks to Deel IT, this overcomplicated process can finally be simplified. In this guide, we'll take you through how global device procurement works with Deel IT and how to get the most out of it for your business.

In this guide, we'll walk you through everything involved in the global device procurement process and how Deel IT overcomes the associated challenges for HR and IT teams.

Understanding global device procurement for remote teams

Device procurement involves much more than just finding a vendor. It involves:

• Sourcing: Identifying reliable device suppliers across different regions that can meet your organization's needs. Balancing cost, availability, and model consistency globally.

• Purchasing: Coordinating purchases or leases, managing vendor relationships, and negotiating regional pricing or leasing agreements.

• Shipping and logistics: Managing international and local delivery, handling customs and import/export duties, and dealing with shipping delays.

• Deployment and setup: Ensuring each device arrives pre-configured with the right OS, security, and tools.

• Tracking and management: Maintaining a record of who has what, where it's located, and its condition. Remote device management for changing permissions and ensuring security.

• Maintenance and replacements: Providing remote assistance and responding to breakdowns and losses.

• Returns and offboarding: Handling the retrieval of devices from exiting employees and ensuring data erasure.

This is complicated in and of itself, but managing global device procurement for globally distributed teams adds a layer of complexity. Global teams face logistical, financial, and regulatory challenges (for example, shipping equipment to employees in hard-to-reach places), which can make device procurement one of the biggest blockers to scaling internationally.

Traditional device procurement vs. Deel IT

Typically, global device procurement involves managing multiple processes at once across a fragmented patchwork of tools and spreadsheets. Not only does this take much more time, but it also increases the risk of delays or human error. It leaves HR and IT teams juggling ad hoc logistics, inconsistent experiences, and facing potential hidden costs, making it difficult to meet employee IT expectations.

Deel IT is a global IT operations solution that simplifies the entire global procurement lifecycle within the Deel platform, running device, application access, security, support, and recovery workflows across the worker lifecycle — from onboarding through offboarding. Here's how:

How global device provisioning and delivery works with Deel IT

One way that Deel IT significantly improves the global device procurement process is that it facilitates better, more streamlined work between HR and IT. Our AI-powered all-in-one system bridges the gap between IT provisioning and HR onboarding by connecting both workflows in one platform, so IT actions follow people events like hire, role change, and exit. Here's what that looks like:

Step 1: Find the right devices anywhere in the world

Rather than juggling multiple suppliers, Deel IT connects you to a global network of trusted vendors, giving you easy access to equipment in 130+ countries. Choose the acquisition options that fit your budget and preferences:

Rent devices:

• Deel owns the equipment, offering you a rental duration from 12 to 48 months

• Devices are treated as operational expenses

• Eligible for support packages and lifecycle services, with free return at the end of the rental

Purchase devices:

• You own the device from day one

• Available support options: Global Hardware Support (12 or 24 months) and Extended Manufacturer Warranty (24 months)

• Devices are considered capital assets

Bring Your Own Device (BYOD):

• Source devices directly from manufacturers and have them delivered to a Deel IT warehouse

• Manage and track your devices within Deel IT

• Use compatible services like hardware support, endpoint protection, and mobile device management

However you choose to obtain devices for your organization, Deel IT can help you manage them and support your globally distributed team all in the same platform.

Step 2: Approve and purchase in just a few clicks

Approvals, budgets, and purchasing are all handled inside the same platform, giving you a real-time view of your available assets. Set your policies in advance to simplify the process and ensure employees are only requesting devices suitable for their role, location, and according to your budget.

Step 3: Let Deel IT handle global logistics and delivery for remote employees

Deel IT handles global shipping from end to end, taking care of customs and regional tax laws. With a 99.5%+ on-time delivery rate across 130+ countries, your remote teams stay connected and experience minimal downtime, no matter where they're located.

Step 4: Deliver pre-configured devices, ready to work on day one

Each device arrives pre-configured and secure, with MDM and role-based setup handled automatically through native mobile device management. This means that your new hires can get connected quickly on day one, without your IT team spending hours on manual setup. Maintain security standards worldwide without administrative headaches.

Add-on services

To give you maximum flexibility, Deel IT gives you a range of add-ons to make maintenance, security, and support easier than ever:

Global hardware support

Offering 24/7 support is challenging, especially if you have teams in every time zone. Deel IT takes care of it for you with global hardware support included as standard, available for both rentals and purchases. Choose between two support levels: Standard, which includes 24/7 hardware support and fully managed repair services, and Standard & Loaner, which also includes a temporary replacement device shipped globally to minimize downtime.

Device Lifecycle Management (DLM)

DLM covers the full lifecycle of a device, including pre-configuration of the device before shipment, 24/7 hardware support, and storage. Transfer devices seamlessly between users and storage locations, with Deel IT taking care of the logistics. We'll also handle the clearance of old devices, so you're not wasting budget and storage space on unused stock, and can store and redeploy recovered devices for future hires. Make your devices go further, with DLM Plus. Access premium features like the replacement of damaged devices beyond repair, out-of-warranty repair service, and a global loaner device to minimize downtime.

Extended Warranty

With purchases with 24/7 global hardware support packages, or rentals with a 24-month global hardware support package, you have the option to add an extended manufacturer warranty. This covers repairs for hardware failures beyond the standard 12-month coverage included with every device.

Ensuring safety and security for globally distributed teams

Keeping a global workforce connected and online is one challenge. Ensuring safety and security is another. Here are a few ways Deel IT helps keep your devices secure while ensuring compliance:

• Real-time, 24/7 monitoring: Easily keep track of which devices you have, where they are, and their status.

• 99.5%+ on-time asset delivery: New hires can log into their fully secure device from day one, without needing to start on personal laptops.

• Guaranteed data erasure: Recovered devices are securely wiped, minimizing data risks.

• Consistent, proactive security: Routine cyber threat monitoring, automated updates, and built-in endpoint protection powered by CrowdStrike.

• AI-assisted risk assessment: Filter out noise, with clearly flagged critical threats, ensuring your team only sees what matters most.

• Compliant delivery: We ensure all shipments meet local import, export, and tax laws.

• Role-based application access management: Automate provisioning and revocation of app access tied to worker lifecycle events, integrated with identity providers like Okta, Google Workspace, and Azure AD.

Case study: How Dive Studios consolidated IT and HR to enable growth with Deel IT

As Dive Studios expanded from the US into Korea and Southeast Asia, managing devices without a dedicated IT team became a growing challenge. Device procurement, inventory, security, and onboarding were handled manually, taking valuable time away from strategic work.

Deel IT brought everything into one place, automating device ordering, pre-configuration, tracking, and offboarding. Devices now arrive compliant and ready to use from day one, while centralized inventory and MDM help Dive Studios meet strict security requirements.

Why Deel IT is the best equipment provisioning service for remote and global teams

Deel IT's mission is to take global device procurement, something notoriously frustrating, and streamline it to make it fit the modern workplace. With Deel IT, remote employees experience unparalleled support and minimum downtime, HR can provide everyone with a consistent and unified experience, and IT teams save hours on setup and security monitoring by running devices, access, security, support, and recovery from one platform across 130+ countries. Deel IT automates devices, access, security, and support across the worker lifecycle — so IT teams can operate globally with consistency, control, and scale.

To find out how Deel can support your organization's needs and equip your employees, wherever they are, book your 30-minute demo today.

FAQ

What's the best equipment provisioning service for remote employees who need laptops delivered globally?
Deel IT supports laptop and accessory provisioning across 130+ countries, from sourcing and international shipping to device setup, MDM enrollment, and ongoing IT support. This allows companies to equip remote hires without coordinating separate local suppliers and IT workflows.

How fast can a laptop be delivered to a remote employee in another country?
Deel IT reports a 99.5%+ on-time delivery rate for global equipment orders. International shipments are managed alongside customs, duties, and local requirements, helping devices reach new hires by their planned start dates.

Can I rent or buy laptops for remote employees instead of relying on BYOD?
Yes. Companies can rent equipment for 12–48 months, purchase devices outright, or support BYOD. This gives IT teams flexibility to choose an acquisition model based on location, budget, and workforce needs.

Does Deel IT handle accessories as well as laptops for global teams?
Yes. Companies can provision accessories alongside laptops, allowing remote employees to receive the equipment they need as part of the same global fulfillment process.

How does Deel IT keep devices secure for remote and distributed employees?
Security controls include device monitoring, automated updates, endpoint protection powered by CrowdStrike, data erasure, and application access linked to worker lifecycle events. This brings device and access controls into the same IT environment.

What happens to equipment when a remote employee leaves the company?
Offboarding can trigger equipment retrieval and data erasure, after which returned devices can be stored, redeployed, or cleared. This helps IT teams manage equipment after an employee leaves without coordinating each return manually.