Best IT Process Automation Tools in 2025: Our Top 7 Picks

What is IT process automation?

IT process automation (ITPA) involves using technological tools to perform repetitive tasks autonomously across an organization's IT infrastructure. ITPA requires minimal human intervention and adapts seamlessly to the changes in your operations without the need to expand or downsize your workforce.

As a global team, IT process automation platform standardizes every aspect of your workflow process across different locations. For example, integrating an ITPA solution with global compliance features and enacting a security policy ensures your data and operations are secure from malicious activities.

Additionally, IT process automation like Deel IT centralized data repositories, which ensures all relevant data are stored and easily accessible on a single dashboard.

Leveraging a reputable IT process automation software automates:

• Onboarding and offboarding
• Device provisioning and recovery
• Patch management and software installs:
• Access control and permissions
• Security policy enforcement (e.g., encryption, remote wipe)
• Compliance tracking and audit logging
• SaaS license management
• Ticket routing and triage

Without further ado, lets jump in and analyze the top 7 IT process automation tools currently in the market.

1. Deel IT

G2 ranking: 4.8/5

Best for: Businesses of all sizes searching for a secure, scalable, customizable ITPA platform.

Deel IT is a versatile ITPA platform that automates security, onboarding, offboarding, compliance, device lifecycle management, team collaboration, and everything in between.

Whether it’s onboarding new talents across regions, securing data on an old device, or tracking compliance—Deel IT is equipped to get the job done with minimal human input. It also ensures smooth offboarding with remote lock, data wipe, license revocation, and return tracking.

Unlike other ITPA solutions, Deel IT doesn’t stop with automated workflow efficiency. As the IT manager overseeing a distributed workforce, using Deel ensures you have secure, scalable, and cross-functional IT operations in 130+ countries. It also simplifies employee communication and collaboration across IT, HR, and finance departments.

Deel integrates seamlessly with HRIS, ITSM, MDM, and SSO tools, which help you automate repetitive tasks from syncing timesheets for payouts, and time tracking to device enrollments. This ensures data flows smoothly between departments for operation efficiency.

Synchronize your workflow with Deel’s workflow builder across departments, keeping everyone updated with the information they need, at the right time. It automates repetitive tasks like new hire email onboarding and mandatory training. This helps you get more time back that could be spent on strategic work.

Deel’s mobile device management (MDM) gives you real-time visibility into your company’s device health, asset location, and compliance status from a unified dashboard. With Deel’s device lifecycle management(DLM), you can automate your IT asset procurement, maintenance, and warranty renewal processes.

Deel IT Key features

• Automated device management: Deel’s Zero Touch Deployment offers a device configuration you can tailor to your company’s software, security, and compliance needs. This ensures uniformity for all your devices and eliminates manual setup. You can also track and monitor device status, usability, asset location, and policy compliance from a unified dashboard. Not only that, using Deel helps you manage a large number of devices automatically without increasing the workload on your IT team
• Automated workflow builder: In just a few clicks, you can build a workflow from scratch using Deel’s Workflow builder. It allows you to add a trigger and choose trigger events that start the automation process. Your event trigger could be scheduling tasks and emails, task delegation, or sending Slack messages to private/public channels. As a global team, Deel allows you to filter event actions for your distributed team by location, work type, and department
• Audit trails and documentation: Regulatory bodies require evidence of everything compliance-related. With Deel, you can create an audit trail that can be used for compliance checks, legal reviews, and chain of custody reporting. It also automatically generates compliance reports and erasure status
• Proactive notification system: Get timely notifications on tax law updates and policy regulation changes. Deel helps you stay compliant by getting notification of policy violation
• Enhanced security: Deel offers an in-built enterprise-grade security system that automates encryption, password policies, and access control globally.
• Pre-built integration: Supercharge your productivity level and operation efficiencies with Deel’s prebuilt integration with third-party solutions in your workflow like Jumpcloud, Okta, and Kandji.

2. Active Batch

G2 ranking: 4.6/5

Best for: Enterprise needs scheduling, workflow process automation, and integration solution

Active Batch is a flexible ITPA solution that combines different automation frameworks into a unified platform. It helps businesses oversee and automate data warehousing, CRM, ERP, supply chain management, work order management, project management, and consulting systems.

With ActiveBatch’s scheduler, you can batch jobs in groups and schedule them to auto-run. It offers a Super REST API Adapter that navigates complex workflows across different applications, systems, and servers. It integrates seamlessly with other tech stacks such as Microsoft Azure, AWS EC2, SharePoint, and ServiceNow.

Active Batch key features

• Centralized workflow management: Offers a unified platform that streamlines your task management. It also helps gain more visibility, control, and efficiency in your workflow process
• Custom notification: Stay compliant and enhance your IT services with Active Batch’s Alert Pane. It lets you set up notifications for job failures, queue disconnects, or SLA agreement breaches
• Flexible job scheduling: Schedule your workflow based on time and date, recurrence, and role-based. This helps you avoid delays that could disrupt your business operations
• 24/7 support: A round-the-clock global support that employs AI to offer diagnostics to ensure you have an IT environment optimized for reliability and productivity

3. Zluri

G2 ranking: 4.6/5

Best for: Companies that require vendor management and timely notification systems

Zluri is known for automating IT processes such as enhancing workflow visibility, eliminating shadow IT, streamlining user onboarding, and vendor management. It simplifies and automates your day-to-day business operations and IT tasks from a smooth onboarding process to vendor management.

Zluri empowers IT teams with multifunctional automation features and custom workflows. It offers a centralized view to monitor your performance metrics, data security, and compliance policies.

Zluri key features

• Enhance security and compliance: Enhances security by streamlining user access control for SaaS applications. It also merges all SaaS agreements into a unified location and ensures compliance with SOC 2, HIPAA, GDPR, PCI, and DSS.
• Real-time visibility: Offers real-time visibility into your application usage, user access, and spending. It helps you mitigate shadow IT, and contract management, and offset costs through an optimized licensing and right-sizing of the tech stack
• Automated vendor management: Provides a centralized repository for all IT contacts, making it easy to access when required
• Notification: A proactive notification system that ensures you are aware of contract deadlines and payment renewals

4. Nintex

G2 ranking: 4.2/ 5

Best for: Companies looking for visualize design tools and pre-built workflow templates

Nintex offers a robust ITPA solution that transforms and optimizes workflow processes. It empowers businesses to visualize and automate repetitive tasks such as monitoring inventory and training employees.

Its built-in process streamlines collaboration with team members. Nintex also automates data transfer from one application to another.

Nintex key features

• Intuitive visual design tools: A drag-and-drop visual design tool that empowers users of all technical backgrounds to create, visualize, and automate workflow without hassle
• E-signature feature: Accelerate document processing, approval cycles, and business transactions with its e-signature capabilities
• Pre-use workflow templates: Equipped with read-to-use workflow templates for different business processes.

5. Kissflow

G2 ranking: 4.2/5

Best for: Businesses looking to build apps with zero coding experience

Kissflow is an ideal ITPA platform for users with zero coding experience. Its AI insight provides valuable ideas for continuous improvement. The ITPA platform has a drag-and-drop feature that allows non-techies to create a workflow process.

Kissflow streamlines operations and improves productivity, which makes it an ideal solution for businesses pursuing efficiency. It allows users to develop workflow automation that aligns with their requirements.

Kissflow key features

• Custom forms: Create forms that align with your workflow requirements. Not only that, users can tailor these forms to feature essential information for your workflow process
• Pre-built templates: Streamline your procurement, finance, human resources, and business operations with access templates
• Simplified visual workflow design: Empowers you to build simple and complex workflow processes with minimal input from your IT team
• Simplified no/low code editor: Instantly transform your ideas into applications with drag-and-drop tools

6. ServiceNow

G2 ranking: 4.4/5

Best for: Organizations looking for solutions that offer real-time visibility

ServiceNow streamlines your workflow processes by offsetting costs, maximizing productivity, and automating repetitive tasks. Its Security Operations (SecOps) automates threats and vulnerability management while responding to any security risks that could disrupt business operations.

ServiceNow key features

• Workflow automation: Build, track, and optimize highly automated efficient no-code workflow
• End-to-end visibility: Offers visibility into your multi-stack IT environment from on-premises to cloud
• Integrated hub: Allow you to connect third-party solutions to boost your productivity

7. Zapier

G2 ranking: 4.5/5

Best for: Businesses prioritizing Role delegations and multi-step workflow management

Zapier is an ITPA solution for creating visual interfaces such as dashboards as well as clients and employee portals with no code. You can also automate your process in minutes without waiting for a developer to tackle your biggest challenges.

Zapier transforms chaotic processes into smooth operations with a versatile toolkit for designing, customizing, and optimizing your workflow. It integrates seamlessly with other productivity solutions like Google Sheets, Gmail, slack, and Mailchip.

Zapier key features

• Zaps multi-step workflows: A top-to-bottom workflow automation that allows you to kick off every task on your todo list with a single trigger
• Advanced roles delegations: Oversees everything in your account from your workflow process to team members with state-of-the-art admin permission
• Secure log-ins: Employs SAML 2.0 identity and access management (IAM) providers to create a secure single sign-on (SSO) for team members
• A developer platform for custom applications: A bespoke solution that enables users to build tailored apps that meet their unique needs

What to look for in IT process automation tools

IT process automation is no longer just about workflow efficiency and task scheduling. In 2025, IT teams need solutions that facilitate secure, scalable, and cross-functional IT operations in globally distributed environments.

Here’s what to look for when choosing an IT process automation platform:

Scalability and flexibility

Your organization isn’t static, and neither should the tools that power your operations. As your business grows, your ITPA solution should also scale easily.

A scalable ITPA setup adapts to surges or declines in customer traffic and increased workloads—without compromising business operation quality, delivery timeline, reputation, or security. This ensures effective resource utilization by preventing over-provision at peak seasons and under-provision during off-seasons.

Automated tools equipped with real-time monitoring, analytics, and notifications can also help you identify potential bottlenecks, non-compliance risks, late deliveries, and changes in traffic that could disrupt your business operation.

Additionally, leveraging ITPA which is cloud-based makes communication and collaboration across different departments seamless.

Seamless integration

When workflow processes operate on different platforms provided by different vendors, it could result in data inconsistency and operation inefficiencies.

An ITPA platform that seamlessly integrates with other systems ensures your IT infrastructure synchronizes by making sure data flows smoothly between departments for an efficient operation.

An ITPA tool that integrates data and workflow can improve your decision-making and eliminates silos in your operation.

Key integrations to look for when evaluating an ideal IT process automation tool include:

• IT service management (ITSM) platforms: Automate ticketing, device troubleshooting, and repair requests
• HR systems (HRIS): Assigns hardware to new hires automatically and revokes access when employees leave
• Procurement tools: Tracks purchases, ensures accurate stock levels, and simplifies vendor management
• Endpoint security solutions: Monitors compliance, enables remote wiping of lost devices, and enforces encryption policies
• Mobile device management (MDM) software: Ensures centralized control over device configurations and updates

Built-in security and compliance controls

An ideal automated tool equipped with security and compliance control shields you and your organization from potential cyber threats that could destroy your reputation and disrupt business operations.

Check for:

• Encryption tracking: Ensures all devices meet security standards
• Remote lock and wipe: Automatically disables or erases lost or stolen hardware
• Access control monitoring: Blockunauthorized usage by tracking login activity
• Automated compliance reporting: Generates audit logs for regulations like GDPR, HIPAA, or SOC 2
• Patch and update tracking: Confirms all devices run the latest security updates

When you opt for a security-first ITPA platform and a laptop with sensitive data goes missing, the system should flag it, alert the IT team, and, if necessary, trigger a remote wipe.

Custom workflow automation

Every organization has unique needs. An automated solution with custom device configuration, trigger alerts, compliance, and task scheduling improves operation efficiency and boosts the productivity of your global workforce.

Automate, secure, and scale your IT operations with Deel IT

IT process automation tools are not limited to workflow efficiency. Deel IT provides a one-stop shop solution to automate, secure, and scale your workflow processes—from onboarding, and access control, to device provisioning.

With AI-powered asset tracking, built-in integration, and automated compliance monitoring, global teams can streamline their IT operations in over 150 countries.

Beyond workflow efficiencies, Deel IT provides:

• Seamless HR and IT integration: Automates device provisioning for new hires and retrievals for offboarding, reducing IT workload
• Global procurement and logistics: Ensures devices are delivered, configured, and compliant in 130+ countries
• Security and compliance enforcement: Enables remote locking, wiping, encryption monitoring, and compliance tracking
• Round-the-clock IT support: Offers 24/7 troubleshooting, hardware repairs, and replacement services to keep teams operational
• Device lifecycle automation: Tracks hardware from procurement to retirement, ensuring proactive maintenance and cost optimization

Book a demo to explore how Deel IT can streamline your IT process automation asset.