How Bureau Veritas eliminated manual payroll processes with Deel

Running payroll across East and Southern Africa is a compliance-heavy operation: Statutory filings, social reports, Medical Aid increases, and tax threshold changes that vary by country and shift every year. Bureau Veritas was managing much of this manually, leaving the team exposed to compliance risk and buried in administrative work.

When something went wrong with their previous provider, getting help meant long waits on hold with no guarantee of resolution. For a team responsible for payroll accuracy across a complex multi-country workforce, that wasn't sustainable.

Bureau Veritas migrated their payroll in East & Southern Africa onto Deel, replacing a provider dependent on manual compliance processes and reactive, hard-to-reach support.

In partnership with Deel, the team:

• Automated statutory and social report submissions through the platform, eliminating an entire category of manual filing that the team had previously owned
• Automated the application of annual legislative changes, applied proactively across all countries before they came into effect
• Introduced a comprehensive reporting suite covering both ad hoc and payroll reporting needs across the region

• Support turnaround went from long hold times to email responses in under 10 minutes, with proactive follow-up until every issue is fully resolved
• Compliance risk on statutory filings eliminated. The team has full confidence that submissions are accurate, on time, and legally sound across every market
• No more year-end scrambles. Legislative changes land automatically, with notifications giving the team visibility before anything takes effect
• 8+ hours saved per week on administrative work, redirecting the team's capacity toward higher-value strategic priorities