How BCG centralized payroll across 6 nations with Deel

O Boston Consulting Group (BCG) é uma empresa global de consultoria de gestão. Ajuda as organizações a desenvolver uma vantagem competitiva, alcançar crescimento e causar um impacto positivo na sociedade. Muitos dos clientes da BCG estão entre as 500 maiores corporações do mundo.

A BCG opera em escala global, atuando em vários países do Sudeste Asiático, incluindo Indonésia, Malásia, Filipinas, Tailândia, Vietnã e Singapura.

With a dispersed global workforce, BCG used to wrangle multiple payroll systems to pay its people. The team had to run payroll separately for each country, making payroll incredibly difficult to centralize. “Before 2019, we had to use four vendors for six countries, and each had a different way of operating,” says Rajes Rajamorganan, SEA-payroll manager at BCG.

Além disso, a comunicação era muitas vezes morosa devido às barreiras linguísticas e alguns fornecedores tinham limitações tecnológicas.

“Some had portals that allowed you to upload payslips but no other information,” says Rajamorganan. These portals couldn’t be integrated with BCG’s other online platforms, so employees frequently forgot login details.

“Other vendors didn’t even have online capabilities,” explains Rajamorganan. “They would send payslips by email to employees, which was quite a hassle.” In 2019, BCG decided to overcome these challenges by moving to PayAsia by Deel’s multi-country payroll service.

BCG decided to move to Deel via PayAsia because it’s a truly multinational company with a worldwide payroll. This enabled us to standardize the entire process for Asia,” says Rajes.

Another draw was Deel’s cutting-edge technology. With PayAsia by Deel, all employees can use a single platform to view playslips, upload background checks, apply for leave, and more. Plus, PayAsia by Deel’s platform is easy to use, intuitively integrating BCG’s single sign-on system. “Employees tell us the portal is very user-friendly, and they trust the system,” says Rajamorganan. “We don’t have any issues.”

BCG also benefits from PayAsia by Deel's customer service. “We have a call every week with the IT and integration team and every two weeks with the account manager,” says Rajamorganan. “They are very proactive whenever we have questions—and not only about the payroll.” Deel’s customer service provides HR advice in countries where BCG operates and updates on legal and regulatory changes, all in a variety of languages.

O BCG está atualmente trabalhando com a PayAsia by Deel para integrar seu sistema de RH, Workday. Devido ao sucesso da plataforma de folha de pagamento nos países atuais, o BCG tem esperanças de expandir a tecnologia para suas outras operações globais, como o Japão.

Trabalhar com a PayAsia by Deel economizou tempo e recursos do BCG, e ele espera continuar crescendo. A equipe espera crescer mais 10-15% nos próximos anos, mantendo sua folha de pagamento em 1,5.