How ShopBack used Deel to hire skilled talent in countries without entities

description
hero image

24hrs

To onboard anyone, anywhere

9

Countries hiring with Deel

Industry

E-commerce

Region

Asia Pacific

Company Size

500-1000

Deel products used

Deel Contractor

The Challenge

Complexities of compliant hiring across the world

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 45 million shoppers across 12 markets. They required an efficient and compliant solution to hire and onboard remote contractors in countries where they didn’t have legal entities.

"The primary driver for our switch to Deel was the compliance capability. We needed a platform that could quickly facilitate hiring and onboarding in markets where we didn't have an entity," said Carolyn Choo, VP, People at ShopBack

The Solution

Robust compliance and lightning-fast onboarding with Deel Contractor

Deel's comprehensive compliance features enabled ShopBack to hire contractors quickly in countries with complex legal requirements. This flexibility was crucial for bridging skill gaps in various markets and maintaining the talent supply.

"With Deel, we could hire skilled engineers in markets where we lacked local entities, allowing us to meet our technical needs efficiently," said Carolyn Choo, VP, People at ShopBack

Deel's streamlined onboarding process significantly reduced the time required to bring contractors on board, enabling ShopBack to respond swiftly to market demands and hire high-skilled talent, including security engineers.

"The speed and ease of onboarding contractors with Deel was impressive. We transitioned our contractors within 24 hours, ensuring no disruption in our operations." - said Carolyn Choo, VP, People at ShopBack

Excellence in customer service

In addition to the efficiency of the onboarding process, Deel was able to provide outstanding customer service for ShopBack. The team is quick to respond to any feedback or questions, ensuring a pleasant experience throughout the process.

“We are impressed with how Deel takes their customers seriously in ensuring their needs are met. The responsiveness of the leadership team really stands out to us."

Carolyn Choo,

VP People, ShopBack

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