powered by g2 — Data as of 04/2024

Deel vs. Rippling

Deel has been global-first since day one, with entities in 100+ countries and counting. That’s how Deel provides industry-leading customer experience and unrivaled global compliance.

  • Deel is easier to set up
  • Deel has better coverage
  • Deel HR is free for all users
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25,000+ companies from startups to enterprise choose deel

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The reasons to choose Deel over Rippling are clear

reason # 1 — Coverage

Hire wherever you want. We mean it.

With global entities, payroll infrastructure, and in-house experts in 100+ countries, Deel offers a wide range of hiring options. Rippling lets you hire in fewer countries than Deel, and the level of service provided can vary as they use third parties in some of them.

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reason # 2 — Global compliance

Avoid high penalties with unmatched global compliance

Although Rippling has primarily focused on the US since its inception, Deel has been global from day one. With built-in global compliance and in-house experts in over 100 countries, Deel ensures you stay compliant, no matter where you are.

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reason # 3 — Support

24/7 in-house and multi-channel support for global businesses

Deel’s support is in-house, reliable, and fast. Rippling’s support is limited to weekdays and for administrators only, creating challenges for solving urgent matters like termination or off-cycle payroll.

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reason # 4 — Contractor payments

Pay out contractors
with no hidden fees

Deel’s solid global payments infrastructure gives your contractors a superior experience. Rippling's contractor payments are limited to wire transfers and a hefty $20 fee per transaction, leading to a poor contractor experience, added fees, and hassle.

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*This representative comparison is based on known Rippling product features as of December 2023.

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Paolo Donà

Chief Information Officer, Staycity Group

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Alan Blackburn

COO, Fin3 Technologies, Inc

Mohan Mundkur

Finance Manager, change.org

Deel HR

Unlike Rippling’s HRIS, 
Deel HR system is free

We understand the challenges of managing a global workforce across disjointed local systems. We offer our comprehensive HRIS for free, ensuring your journey with our EOR and Global Payroll is seamless.

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The Deel Advantage

Switch to Deel and save up
to $20,000 per year

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Rippling
People directory
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Yes
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Yes
Automated workflows
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Yes
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Yes
Unified analytics
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Yes
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Yes
Onboarding/offboarding automation
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Yes
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Yes
Permissions and approvals
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Yes
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Yes
Advanced admin and field privileges
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Yes
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Yes
Document and e-sign management
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Yes
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Yes
Pricing
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Free
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$8 employee/month

G2 Grid® for Employer of Record (EOR) Software

Elevating customer support to new heights
At Deel, we believe that exceptional customer support forms the backbone of effective global HR and payroll management. Our journey to becoming the leading all-in-one HR and payroll platform for global teams is marked by constant innovation and a deep commitment to our 25,000+ clients.
91%

of customer issues resolved at first contact with live chat

6 min

to resolve most EOR and contractors’ issues

50%

of customers come back to Deel within 12 months if they ever churn (25% higher than industry rate)

1 hr

to resolve most customer issues

93%

Enterprise customers’ satisfaction

4.8/5

rating on G2 for our customer support

How people compare Deel vs. Rippling

Similar to other providers, Rippling misleads customers by leaving out context—in reality Deel wins out in numerous categories.
Ease of setup
9.2

Deel

8.5

Rippling

Good business partner
9.4

Deel

8.5

Rippling

Multi Country
9.2

Deel

8.5

Rippling

Platform performance
9.5

Deel

8.7

Rippling

File sharing
9.7

Deel

8.9

Rippling

Governance
8.9

Deel

8.1

Rippling

Platform data search
9.6

Deel

8.6

Rippling

Platform Compliance Administration
9.3

Deel

8.8

Rippling

HR/HCM Integrations
8.8

Deel

8.5

Rippling

Finance Integrations
8.9

Deel

8.5

Rippling

Platform functionality - Document management
9.3

Deel

8.8

Rippling

Invoicing tool
9.4

Deel

8.8

Rippling

Cost tracking
8.8

Deel

8.1

Rippling

Deel beats Rippling in 75% of the shared G2 Spring 2024 category reports

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See what former Rippling users say

Incredibly difficult to receive customer support

It was incredibly difficult to receive customer support. Our account managers kept cycling out so whenever we'd email them, we'd get an email bounced notification without any information about whom to contact other than a generic support@ email address.

Tech is terrible

Tech is terrible, it's almost impossible to find information and you need to update information in multiple places in order for changes to take effect. Support is also terrible - I've gotten different answers from different people on standard labor law questions.

Way too expensive for the functionality

There is no way to contact the company other than the chat function or creating a ticket. Whenever I have a problem, especially with my payroll I want to be able to solve it immediately and call the help desk. In the end, way too expensive for the functionality of the product and a very poor customer service

Doesn't live up to the promise.

Doesn't live up to the promise. The whole experience of using Rippling is profoundly disappointing, with poor UI/UX, bugs and terrible troubleshooting.

Worst customer service ever!

For a start, Rippling doesn’t offer support on the platform - no chat, no email address, no in-mail messaging, phone number. Nothing. Only knowledge base with no option to communicate with someone at Rippling. I had to connect employees in LinkedIn to get the support email.

Disclaimer: The data coming from G2 and Glassdoor was collected as of April 18th, 2024 and is subject to change or update. Deel does not make any representations as to the completeness or accuracy of the information on this page.

Deel makes growing remote and international teams effortless

150+

countries

25,000+

customers

200+

in-house experts

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