How Form3 grew their workforce 20% in one year with Deel

Form3 is a payments technology company whose goal is to make payments easier and quicker through the cloud. They work with major fintech and banks processing immense volumes of payments. Form3 was founded to be intentionally international and foster a company culture that embraces all nationalities.

自成立以來，遠端優先團隊一直是 Form3 的工作模式和優勢。最初，他們主要從世界各地聘用約聘人員，並在六個國家/地區直接聘用員工。

後來，Form3 決定將其中一些約聘人員轉為員工，使他們能夠享受工作保障、帶薪休假、產假並遵守所有政策。但有一個問題：約聘人員所在的國家/地區沒有 Form3 的實體。

他們很清楚，要建立 10 個或 15 個企業實體幾乎是不可能的，更何況是在員工人數少於 6 人的地方。因此，他們開始尋找一種解決方案來幫助他們打破地理限制，僱用各地的合格人才作為長期員工。

儘管市面上有許多 EOR 方案，但 Form3 還是選擇了 Deel，這是因為他們有以下供應商保證流程：

1- 在現有員工所在的地方以及未來計劃招募人才的地方提供支援。

2- 在公司目前無法提供移民擔保的地方為同事提供移民擔保，並提供特定地區的福利待遇（例如為荷蘭符合條件的同事減免 30% 的稅款）。

3- 出色的客戶經理為客戶打造卓越的體驗。他們透過 Slack 進行非同步交流，速度快，不會影響員工體驗。

Continued immigration and visa support is helpful for accessing a bigger talent pool. For example, a worker wanted to stay in a country where they had a working visa but it needed to be swapped over from one employer to another. So Form3 used Deel Mobility to solve that. “Deel gives us the peace of mind of knowing that in these visa situations, the employee will get the support they need,” says Schofield.

Another case was when a key position candidate working in the Netherlands could no longer legally work there due to an expiring visa. Thanks to Deel Mobility support, Form3 ensured the worker’s visa was up to date, and he could legally work in the Netherlands. “He was a really, really important hire for us. If we had lost him at that point in the process… Losing out on a candidate or offer stage because we can't support their visa or immigration needs feels really tough. So that was a really good one for us to get over the line because he’s joined and is great,” says Schofield.

Form3’s partnership with Deel has been very successful for their team. The thing they appreciate the most about Deel is the customer experience and having a supportive Customer Success Manager. “I love the fact that we can communicate with him through Slack; that makes things 50 times easier and faster, particularly queries that are related to candidates who are sitting on maybe two or three offers and need a response quite quickly,” says Schofield. The other thing that Form3 appreciates about Deel is the easy navigation, and integration with multiple HR platforms to reduce manual work.

Deel enabled Form3 to employ 20% of their workforce in just a year. Thanks to Deel, they can offer their candidates different options, so they don’t have to persuade candidates from various locations to be contractors. Plus, they lowered their attrition rate.

「Deel 協助我們招募了 100 名員工，如果沒有 Deel，我們可能無法僱用他們，」Schofield 說道，「此外，它還協助我們減少了離職員工的數量。以前我們無法讓約聘人員轉為員工，他們紛紛離職。」

Deel 還能協助 Form3 節省管理時間。他們聘請了專人來管理平台和世界各地的 EOR 員工，但由於 Deel 運作得非常順暢，他們需要為她換個職位了。事實上，她一週只需一天時間就能透過 Deel 處理完所有事宜。

未來，他們希望繼續與 Deel 一起發展，在更多地方招募更多員工。