The State of Workforce Technology Fragmentation: Insights from IT Leaders

How fragmented is workforce technology today, and what does that fragmentation mean for the IT teams managing it?

This data-driven report draws on research from 122 IT decision-makers to provide a clear picture of how organizations are managing workforce technology across the employee lifecycle. It explores the tools, processes, priorities, and challenges shaping IT operations today, with benchmarks you can use to compare your own technology environment and identify opportunities for a more connected approach.

Source: HR Tech Consolidation Survey, a commissioned study conducted by Forrester Consulting on behalf of Deel, Q4 2025.

How this report helps

Use this report to:

• Benchmark your workforce technology environment against insights from IT decision-makers

• Understand how organizations are managing technology across key worker lifecycle processes

• Explore where fragmentation is creating operational, compliance, and collaboration challenges

• See which workforce management priorities IT leaders are focusing on over the next 12 months

• Identify opportunities to reduce manual work and improve connectivity across workforce systems

• Assess the level of fragmentation in your own technology environment with a 5-minute self-assessment

What's inside

This report provides a data-backed look at the state of workforce technology and the realities IT teams face when managing the worker lifecycle.

Inside, you'll find:

• Survey findings on IT leaders' workforce management priorities, processes, and challenges

• Benchmarks for technology usage across key worker lifecycle functions

• Insights into collaboration between IT, HR, Payroll, and Talent Acquisition

• Data on manual work and the operational impact of disconnected workforce systems

• Findings on the compliance, data, and productivity challenges associated with fragmented technology

• Insights into the most common challenges IT leaders face as their organizations scale

• A 5-minute self-assessment to benchmark fragmentation across your own workforce technology environment

Who this report is for

This report is for IT professionals and decision-makers involved in managing workforce technology and operations.

It's especially useful if you're:

• Managing employee devices, access, onboarding, or offboarding

• Working across multiple workforce systems, countries, or teams

• Looking to reduce manual work and improve visibility across IT, HR, and Payroll

• Evaluating how your technology stack could be better connected or consolidated

Use the findings to benchmark your current environment and see how other organizations are approaching similar challenges.

Simplify global IT operations with Deel IT

This report helps you understand where workforce technology fragmentation creates complexity. Deel IT helps you simplify IT operations across the employee lifecycle.

Deel IT is a global IT platform built to manage the full lifecycle of employee devices, from procurement and provisioning to security, support, recovery, and lifecycle management. With coverage in 130+ countries, Deel IT helps organizations equip and support distributed teams without juggling multiple vendors, regions, and manual workflows.

With Deel IT, you can:

• Procure, configure, ship, recover, repair, and replace employee devices globally

• Automate IT actions based on employee onboarding, role changes, and offboarding

• Reduce manual provisioning and deprovisioning workflows

• Centralize device visibility, security, and lifecycle management

• Connect IT operations with workforce data and employee lifecycle changes

• Standardize device operations across countries and distributed teams

Request a demo to see how Deel IT can help simplify global IT operations.