How PostHog optimizes HR processes with Deel

Em um mundo de ferramentas fragmentadas de desenvolvimento de produtos, o PostHog se destaca com funções essenciais unificadas, como análise de produtos, sinalizadores de recursos, gravação de sessões e testes A/B, tudo em uma plataforma integrada de código aberto. Sua jornada começou na coorte W20 da YCombinator, alcançando o lançamento de software B2B de maior sucesso no Hacker News em quase uma década, tudo em apenas 4 semanas após a fundação. Agora, com mais de 50.000 usuários, está prosperando com 97% de crescimento orgânico por meio do boca a boca e está entre os 0,01% dos repositórios mais populares do GitHub.

A fundação da PostHog coincidiu com a pandemia da COVID-19, moldando sua cultura de trabalho global e remoto desde o início. A empresa recorreu à Deel para obter soluções globais de contratação e integração ao embarcar numa ambiciosa viagem para expandir a sua equipa. Com a missão de ser capaz de crescer e contratar os melhores talentos globalmente sem a dificuldade de incorporar alguém à equipe devido aos desafios de contratação em cada país, a PostHog precisava de um parceiro capaz de garantir a conformidade em muitos países dentro de um prazo apertado. As soluções globais de contratação da Deel ajudaram a PostHog a enfrentar esse desafio, permitindo que ela contratasse e pagasse talentos internacionais de forma compatível à medida que continuava a crescer.

As its growth continued, PostHog faced the challenge of centralizing its HR processes. Initially, it used Deel's EOR and Contractor solutions for global hiring, onboarding, and compliance, but relying on another provider for HRIS led to unsustainable fragmentation.

Using separate tools complicated data management and HR processes, demanding a labor-intensive approach that drained valuable team resources. Charles Cook, VP of Operations and Marketing at PostHog, explained, "Having all these different tools wasn't working for us. It was a real hassle trying to juggle all these separate processes on different platforms within the same team, consuming a ton of our time. And to make matters worse, the other provider's user interface was far from user-friendly, leaving our team members pretty frustrated."

As PostHog's team continued to expand, the inefficiencies of managing workforce data across two separate platforms only got worse. Cook remarked, "If I needed to store someone's bank account for payroll, that information was already in Deel, but we also had to manually ensure it was updated in our HRIS platform, which no longer made sense for us."

It was time for PostHog to simplify processes across its teams so it could focus on core business objectives and save time from tedious manual data entry across multiple tools. Deel was the answer. PostHog consolidated all HR operations with Deel without hesitation. According to Cook, "Our vision is to unite all of PostHog's people processes under Deel now and in the future."

Ao centralizar a contratação, a integração, a conformidade e o HRIS na Deel, a PostHog agora possui uma única fonte de verdade para sua equipe. Esta plataforma unificada fornece informações valiosas através de painéis de controlo de fácil utilização para uma melhor tomada de decisões em toda a organização.

Os recursos de autoatendimento da Deel capacitam a equipe a assumir o controle, permitindo que ela gerencie com eficiência tarefas como pagamentos e aprovações de folgas de forma independente.

By simplifying processes that would typically require a larger People team, PostHog saves over $50K+ USD annually. Cook highlights the significance of Deel's platform for enabling the team to manage tasks efficiently without the need for additional headcount: "We're a very lean team taking care of People processes, so having a platform like Deel that enables us to manage processes simply and quickly saves us time and the need to hire extra personnel."

PostHog's growth trajectory remains on a rapid rise, signaling ongoing expansion for its team and HR processes. As it continues this course, the plan is clear: keep harnessing Deel's capabilities for all things HR. This decision, rooted in the desire for centralized efficiency, is also a testament to the quality and responsiveness of the customer success team at Deel. “Deel’s customer support is very good, the responsiveness is super fast, and I appreciate that there is always a person from the Deel team that can help me get answers quickly,” mentioned Cook.

PostHog envisions a future where it can further optimize internal processes and reduce provider fees by exploring the incorporation of Deel Payroll. This strategic approach aligns perfectly with its commitment to continued growth and operational excellence.