Fini가 Deel로 인사관리 업무를 95% 줄인 방법

Fini, a Y Combinator–backed startup, builds AI agents that automate customer support for enterprises handling 100,000+ tickets and cutting costs while improving resolution speed. As their customer base evolved from early-stage startups to large-scale enterprises, so did their team's needs. Fini was ready to double its headcount but each new country presented a labyrinth of legal entity setup, local payroll providers, and manual administrative tasks:

• Setting up their Dutch entity alone required 30-40 hours of initial work and continues to demand 5-10 hours of administrative maintenance every month. Replicating this process for every new country was not scalable.

• The inability to quickly hire talent in new regions like Argentina, India, US, or Turkey was a significant barrier to growth.

• Managing employees through a local accountant in one country and contractors in others created disconnected, inefficient workflows that consumed valuable founder time.

Fini didn’t have time to manage fragmented HR workflows or set up new legal entities. Instead, they turned to Deel.

“With Deel, we don’t have to worry about where we’re hiring. We just find the best person, and Deel handles the rest.” —Deepak Singla, Co-Founder, Fini

After evaluating Deel, Rippling, and Remote, Fini chose Deel for its ease of use, transparent self-serve platform, and exceptional customer support. Deel provided a single, unified platform to hire, pay, and manage their entire global team.

• Employer of Record (EOR): Fini uses Deel’s EOR solution to compliantly hire full-time employees in countries where they don’t have a legal entity, such as Turkey and soon Argentina.

• Contractor: The platform makes it easy to onboard and pay international contractors for both short-term assignments and long-term projects.

• Deel Payroll and HRIS: All payroll, time-off management, and document signing (including equity agreements and IP documents) are centralized in one place. Fini has consolidated employees across the US, Netherlands, India, and Turkey onto Deel.

• Mobility: Deel also went beyond payroll, providing invaluable assistance with a complex O-1 visa application for a founder moving to the US.

"I had a contractor who basically said, 'I'm only coming on board if you guys use Deel.' They love it because payments and everything else are super easy." — Deepak Singla, Co-founder, Fini

Deel로 전환한 결과 즉각적이고 큰 효과를 얻었으며, Fini는 HR의 복잡성을 해결하는 대신 제품 개발과 고객 서비스에 집중할 수 있게 되었습니다.

• Deel에서 직원 급여를 관리하는 데 Deepak은 한 달에 단 5분만 소요됩니다. 대비적으로, 한 국가에서 절반 규모의 직원을 현지 서비스 제공업체를 통해 관리할 때는 한 달에 2~3시간이 걸렸습니다.

• Fini는 이제 위치에 상관없이 해당 역할에 가장 적합한 인재를 자신 있게 채용할 수 있습니다. 이를 통해 신흥국의 인재 허브에 접근해 미국의 유사 직무 대비 최대 40%까지 인건비를 절감할 수 있었습니다.

• Fini가 직원 수 20명 이상으로 확장함에 따라 신원조회 및 IT 온보딩·오프보딩을 포함한 Deel 플랫폼의 기능을 더 활용할 계획입니다.

짧은 시간 안에 Deel은 Fini의 글로벌 성장에 없어서는 안 될 파트너가 되었습니다. 행정적 마찰을 제거함으로써 Deel은 Fini가 스타트업 속도로 세계적 수준의 국경 없는 팀을 구축할 수 있도록 힘을 실어주었습니다.