How Planhat hired more than 50 employees in 14+ different countries through Deel

Planhat is a customer platform where organizations can manage client growth for customer success, product-led growth, channel management, and anything else. They help companies grow by automating the admin for customer lifecycles, so customer success managers can focus on strengthening relationships and growing net revenue retention.

Planhat has been remote-first since its inception, with one founder living in the United States and another in Sweden. Both of them realized that business-wise it made sense to hire regardless of location, so they began looking for an efficient hiring solution. They quickly realized it wasn’t feasible to have legal entities in each country that they wanted to hire in, so they started looking for an Employer of Record. This brought them to Deel, the ideal global hiring platform.

Apart from appreciating how straightforward and intuitive Deel is, Planhat was drawn to how the platform was solution-oriented. “We needed a provider who understood our plans. We’ve noticed that other providers were stuck in their structure and in how they did things, so if we needed changes they would take a long time,” explained Sanna Westman, Head of People at Planhat, “with Deel, we can grow and cooperate together, they have the flexibility to support us in whatever we need. It’s become a true partnership with people we enjoy working with.”

Planhat has used Deel Immigration for mobility, helping an employee move from Chile to Australia and another from Sweden to Norway. Thanks to Deel, in spite of not having legal entities in Norway nor in Australia, they were able to assist their employees’ life-changing decisions, easily updating their contracts to different countries in just a couple of weeks.

Planhat neemt plaatselijk personeel in dienst waar ze juridische entiteiten hebben en gebruikt ook Deel om mensen aan te nemen en te betalen in de landen waar ze geen eigen entiteiten hebben. Begin 2022 begonnen ze met 10 werknemers die via Deel waren aangenomen, en nu zijn ze 5x gegroeid—met bijna 50 werknemers in meer dan 14 verschillende landen.

Voor de toekomst willen ze graag visumondersteuning verkennen voor het geval ze iemand moeten laten verhuizen, omdat ze verwachten dat dat een uitdaging zal zijn naarmate ze blijven groeien.