How BCG centralized payroll across 6 nations with Deel

Die Boston Consulting Group (BCG) ist ein globales Managementberatungsunternehmen. Es unterstützt Organisationen dabei, sich einen Wettbewerbsvorteil zu verschaffen, Wachstum zu erzielen und einen positiven Einfluss auf die Gesellschaft zu haben. Viele der Kunden von BCG gehören zu den 500 größten Unternehmen der Welt.

BCG ist weltweit tätig und arbeitet in einer Reihe von Ländern Südostasiens, darunter Indonesien, Malaysia, die Philippinen, Thailand, Vietnam und Singapur.

With a dispersed global workforce, BCG used to wrangle multiple payroll systems to pay its people. The team had to run payroll separately for each country, making payroll incredibly difficult to centralize. “Before 2019, we had to use four vendors for six countries, and each had a different way of operating,” says Rajes Rajamorganan, SEA-payroll manager at BCG.

Darüber hinaus war die Kommunikation aufgrund von Sprachbarrieren oft zeitaufwändig, und einige Anbieter waren technologisch eingeschränkt.

“Some had portals that allowed you to upload payslips but no other information,” says Rajamorganan. These portals couldn’t be integrated with BCG’s other online platforms, so employees frequently forgot login details.

“Other vendors didn’t even have online capabilities,” explains Rajamorganan. “They would send payslips by email to employees, which was quite a hassle.” In 2019, BCG decided to overcome these challenges by moving to Deel’s multi-country payroll service.

BCG decided to move to Deel Payroll because it’s a truly multinational company with a worldwide payroll. This enabled us to standardize the entire process for Asia,” says Rajes.

Another draw was Deel’s cutting-edge technology. With Deel Payroll, all employees can use a single platform to view playslips, upload background checks, apply for leave, and more. Plus, Deel’s platform is easy to use, intuitively integrating BCG’s single sign-on system. “Employees tell us the portal is very user-friendly, and they trust the system,” says Rajamorganan. “We don’t have any issues.”

BCG also benefits from Deel's customer service. “We have a call every week with the IT and integration team and every two weeks with the account manager,” says Rajamorganan. “They are very proactive whenever we have questions—and not only about the payroll.” Deel’s customer service provides HR advice in countries where BCG operates and updates on legal and regulatory changes, all in a variety of languages.

BCG is currently working with Deel to integrate its HR system, Workday. Due to the success of the payroll platform in the current countries, BCG has hopes of expanding the technology into its other global operations like Japan.

Working with Deel Payroll has saved BCG time and resources, and it expects to continue growing. The team expects to grow another 10-15% in the next few years while keeping their payroll headcount at 1.5.