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14 min read

60+ Effective Performance Goals for Managers Examples

Global HR

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Author

Lorelei Trisca

Published

August 27, 2024

Last Update

August 27, 2024

Table of Contents

Performance objectives examples for managers

SMART performance goals for managers examples

Examples of strategic performance goals for management teams

Performance goals for project managers

Performance goals for program managers

Performance goals for operations managers

Performance goals for account managers

Examples of performance goals for new managers

Performance improvement goals for leaders

Tips to ensure that a manager’s performance goals align with the organization’s goals

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Key takeaways
  1. Effective performance goals help team leaders align their efforts with organizational objectives, driving individual and team success.
  2. Identifying performance objectives is crucial for managers to focus on activities that contribute significantly to their success and the company’s growth.
  3. Tailor performance goals to employee roles and job levels to provide a clear and focused direction.

Managers are pivotal in translating organizational objectives into team performance and individual achievements.
Effective performance goals are essential for guiding managers toward achieving organizational and personal success.

This guide provides a comprehensive list of 60+ performance goals for managers examples for various departments and roles. You will find examples using different goal-setting frameworks, such as SMART (specific, measurable, achievable, relevant, and time-bound), OKR, and goal pyramid.

Performance objectives examples for managers

These performance objectives, designed as OKRs, are actionable, aligned with strategic priorities, and provide clear outcomes for managers looking to lead their teams effectively.

Objective: Enhance employee engagement scores by 15% in the next survey

Employee engagement directly impacts retention and performance. By actively listening to employee feedback and acting on it, you demonstrate that their voices matter, fostering a more motivated and loyal team.

Key results:

  1. Organize quarterly one-on-one check-ins with each team member to discuss career growth and job satisfaction.
  2. Implement at least two initiatives suggested in the employee engagement survey.
  3. Roll out a recognition program that acknowledges team contributions on a monthly basis.

Objective: Boost team skill levels with a focus on leadership development

Investing in leadership development within the team not only prepares future managers but also creates a culture of continuous learning. This, in turn, strengthens the team’s overall capabilities and creates internal growth opportunities.

Key results:

  1. Identify and enroll 80% of high-potential team members in leadership training programs by the end of Q3.
  2. Launch a mentoring program within the team with at least three experienced employees acting as mentors.
  3. Conduct quarterly leadership workshops for the team.

Objective: Increase cross-department collaboration by 25%

Effective cross-department collaboration breaks down silos and leads to better organizational alignment. Encouraging joint projects allows teams to leverage diverse skills and expertise, leading to more innovative solutions.

Key results:

  1. Organize monthly cross-functional meetings with at least three other departments.
  2. Develop two joint projects involving at least two other departments.
  3. Implement a shared communication platform to track collaboration metrics and initiatives.

Objective: Increase customer satisfaction score by 15% in six months

A satisfied customer base is the lifeblood of any organization. You create positive customer experiences that translate into loyalty and higher retention rates by reducing response times and offering consistent, high-quality interactions.

Key results:

  1. Implement customer feedback loops by introducing monthly check-ins and feedback sessions.
  2. Reduce average response time for customer inquiries by 20%.
  3. Develop a training program focusing on customer service skills, with 100% participation.

Objective: Improve decision-making speed by 30%

Quicker and more informed decision-making leads to a more agile team. Implementing standardized frameworks helps avoid delays and ensures that critical decisions are data-driven rather than based on instinct alone.

Key results:

  1. Implement a decision-making framework to streamline prioritization and action steps.
  2. Reduce decision-making turnaround times by 25% through better data utilization and delegation.
  3. Train team leads on data-driven decision-making techniques.

Objective: Increase revenue growth from new projects by 20%

Revenue growth is often a primary focus for managers, and tying this objective to innovation and speed allows you to create competitive advantages while driving measurable financial outcomes.

Key results:

  1. Launch three new revenue-generating initiatives within the next quarter.
  2. Achieve a 15% reduction in project turnaround time to allow quicker time-to-market for new ideas.
  3. Increase the proposal approval rate by 10% through improved pitch quality and data-driven presentations.

Objective: Improve onboarding experience for new hires

A smooth onboarding experience sets the tone for a new hire’s journey. It directly impacts engagement, retention, and time-to-productivity. An effective onboarding process that balances speed with quality benefits both the employee and the organization.

Key results:

  1. Achieve a 90% satisfaction rate in onboarding feedback surveys.
  2. Reduce onboarding time from 45 days to 30 days without compromising training quality.
  3. Develop a structured onboarding plan that includes a buddy system and role-specific training, with 100% adherence.

Objective: Increase strategic alignment of team goals with company vision

When team goals align with broader organizational objectives, it drives a sense of purpose and clarity among employees. Regular strategy sessions ensure the team stays focused on contributing to the company’s long-term vision.

Key results:

  1. Conduct monthly strategy sessions to align team initiatives with organizational objectives.
  2. Achieve 100% alignment of team OKRs with department and company-wide goals.
  3. Present quarterly updates to senior leadership showcasing team contributions to strategic priorities.
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SMART performance goals for managers examples

Using the SMART framework for effective goal setting (specific, measurable, achievable, relevant, time-bound) provides a robust structure for setting practical performance objectives.

SMART goals for improving team productivity

  1. Increase team output of completed projects and tasks by 15% within the next quarter.
  2. Improve project management strategies and processes to reduce project completion time by 20% over the next six months.
  3. Demonstrate improvements in individual team members’ performance through a 20% increase in task completion rate before the end of the year.
  4. Enhance the efficiency of resource allocation by minimizing duplicated effort by 30% before the end of the quarter.

SMART goals to enhance team development

  1. Identify five core competencies that align with the team’s objectives. Provide team members with access to the relevant training resources and coaching opportunities within the next six months.
  2. Create training opportunities to improve the team’s project management skills. Increase on-time project completion by 20% and decrease scope creep by 10%.
  3. Execute educational programs to enhance the team’s problem-solving and decision-making skills. Achieve a 25% increase in the number of implemented team-generated ideas before the end of the year.
  4. Enhance the team’s average proficiency score in data analysis by 20% within the next four months.

Examples of strategic performance goals for management teams

Strategic performance goals ensure management teams are working towards long-term organizational objectives. These examples use the goal pyramid framework.

Increase overall company revenue

Long-term goal: Increase overall company revenue by 20% within the next fiscal year.

Intermediate goal: Expand into three new international markets within the next ten months.

Short-term goal: Develop and launch new product offerings in two existing markets within the next six months.

Immediate goal: Conduct comprehensive market research by the end of Q1 to identify potential new markets.

Improve customer satisfaction

Long-term goal: Improve customer satisfaction scores by 15%.

Intermediate goal: Implement a comprehensive customer feedback system within nine months.

Short-term goal: Develop targeted service improvements based on initial customer feedback within the next four months.

Immediate goal: Set up a pilot customer feedback tool in one key market by the end of Q2.

Reduce operational costs

Long-term goal: Achieve a 25% reduction in operational costs.

Intermediate goal: Optimize supply chain processes within one year.

Short-term goal: Renegotiate supplier contracts to reduce costs within the next six months.

Immediate goal: Identify the top five suppliers for renegotiation by the end of Q3.

Enhance employee engagement

Long-term goal: Enhance employee engagement scores by 20%.

Intermediate goal: Introduce new professional development programs within eight months.

Short-term goal: Improve internal communication channels within the next five months.

Immediate goal: Conduct an internal survey to assess employee engagement and communication effectiveness by Q2.

Increase market share

Long-term goal: Increase market share by 10%.

Intermediate goal: Launch a new marketing campaign within the next year.

Short-term goal: Expand the sales team in key growth areas within the next six months.

Immediate goal: Identify and train new sales team members by the end of Q1.

Reduce product development cycle time

Long-term goal: Reduce product development cycle time by 30%.

Intermediate goal: Adopt agile methodologies within ten months.

Short-term goal: Enhance cross-functional team collaboration within the next five months.

Immediate goal: Organize a series of agile training workshops for key development teams by Q2.

Improve data security measures

Long-term goal: Achieve compliance with new industry regulations within the next six months.

Intermediate goal: Implement upgraded data security measures within four months.

Short-term goal: Conduct a comprehensive security audit within the next two months.

Immediate goal: Identify potential security vulnerabilities by the end of Q1.

Increase efficiency of resource allocation

Long-term goal: Increase the efficiency of resource allocation by 30%.

Intermediate goal: Implement a new project management software within nine months.

Short-term goal: Reduce duplicated efforts across departments within the next six months.

Immediate goal: Conduct an audit of current resource allocation and usage by the end of Q2.

Enhance the company’s digital presence

Long-term goal: Increase website traffic by 50% and improve social media engagement by 40%.

Intermediate goal: Develop a new digital marketing strategy within eight months.

Short-term goal: Launch targeted social media campaigns in key markets within the next four months.

Immediate goal: Conduct a digital presence audit to identify current engagement levels by Q1.

Improve employee retention rates

Long-term goal: Achieve a 15% increase in employee retention rates.

Intermediate goal: Improve the onboarding process within the following year.

Short-term goal: Offer competitive benefits packages within the next six months.

Immediate goal: Conduct exit interviews and current employee satisfaction surveys to identify areas for improvement by the end of Q2.

Performance goals for project managers

  1. Enhance the project planning phase to achieve a 10% increase in projects completed on time and within the allocated budget.
  2. Identify and mitigate project risks more effectively to reduce the impact of identified risks on project timelines by 25%.
  3. Achieve a minimum satisfaction rating of 4.5 out of 5 on feedback collected from project stakeholders.
  4. Ensure 100% of projects have a well-documented scope statement that aligns with the organization’s objectives and customer expectations.
  5. Provide clients with monthly project status updates and reduce response times to customer complaints and inquiries. Achieve a 15% increase in client satisfaction scores related to communication.

Performance goals for program managers

  1. Reduce program costs by 20% without affecting the quality of program outcomes. Track and report on cost reductions every quarter.
  2. Develop and document mitigation plans for the top five high-priority risks with identified KRIs within the next quarter.
  3. Identify one relevant certification course for program team members and ensure a 90% training completion rate before the end of the year.
  4. Implement budget tracking and cost control measures and maintain the budget variance within 5% of the allocated funds.
  5. Analyze the existing cost allocation processes to improve cost allocation accuracy by 25% before the end of the fiscal year.

Performance goals for operations managers

  1. Identify and prioritize initiatives that will increase the ROI of the company’s projects by 15% in the next fiscal year.
  2. Implement a more efficient demand forecasting system that will reduce excess inventory by 25% and reduce stockouts by 20% within six months.
  3. Over the next two quarters, streamline order processing workflows and improve cross-functional communication to achieve 95% on-time delivery for customer orders.
  4. Implement comprehensive monitoring and corrective action processes within the next two quarters that reduce reworks by 20% and waste by 15%.
  5. Implement new safety protocols and training initiatives to reduce the total recordable incident rate (TRIR) by 20% within the next 12 months.

Performance goals for account managers

  1. Identify five high-potential accounts within the next quarter and increase the revenue of each by 15% through cross-selling and upselling.
  2. Implement measures to increase the average customer satisfaction score by 15% based on post-engagement surveys over the next six months.
  3. Create a positive customer experience and reduce the monthly churn rate by 10% within the next six months through personalized and proactive customer support.
  4. Develop strong communication with clients by responding to all inquiries within 24 hours and increase proactive check-ins by 30% before the end of the quarter.
  5. Identify growth opportunities in the top 10 accounts. Develop and present at least three growth opportunities for each account within the next quarter.

Examples of performance goals for new managers

New managers benefit from tailored performance goals that address foundational skills and immediate challenges.

These goals are practical and actionable, designed to help new managers develop essential leadership skills while addressing the immediate challenges they face when transitioning into management roles.

Develop effective communication skills

Goal: Improve communication skills by actively engaging in clear, consistent, and transparent conversations with team members and stakeholders.

Tip

Hold weekly one-on-one meetings with each team member and provide clear updates during team meetings.

Build trust and credibility with the team

Goal: Establish strong relationships with team members by demonstrating reliability and support.

Tip

Gain trust by consistently addressing team concerns within 48 hours and following up on promised actions.

Master time management and prioritization

Goal: Effectively prioritize tasks and manage time to balance team needs with management responsibilities.

Tip

Implement time-blocking strategies and maintain a weekly schedule to allocate focused time for strategic planning, team management, and project execution.

Learn the company’s strategic objectives and align team goals

Goal: Gain a comprehensive understanding of the company’s strategic objectives and align team goals to support these objectives.

Tip

Within the first 90 days, create and present a team plan that aligns at least 80% of tasks with company objectives.

Provide constructive feedback regularly

Goal: Improve the ability to deliver constructive feedback that supports employee growth and development.

Tip

Deliver feedback to each team member at least biweekly, focusing on both strengths and areas for improvement, with actionable suggestions.

Enhance decision-making skills

Goal: Strengthen decision-making skills by considering multiple perspectives and analyzing risks.

Tip

Make informed decisions within 24-48 hours for minor issues, ensuring key stakeholders are consulted for major decisions.

Foster a positive team culture

Goal: Create an inclusive and collaborative team environment that encourages open communication and mutual respect.

Tip

Organize monthly team-building activities and biweekly check-ins focused on employee well-being and satisfaction.

Improve delegation abilities

Goal: Develop the skill to effectively delegate tasks based on team members’ strengths and workload capacity.

Tip

Identify and delegate at least 30% of personal workload within the first quarter while tracking team progress on assigned tasks.

Manage and resolve conflicts efficiently

Goal: Learn how to identify, manage, and resolve conflicts within the team to maintain a healthy working environment.

Tip

Resolve team conflicts within five days, ensuring both parties feel heard and supported while minimizing the impact on productivity.

Develop a personal leadership style

Goal: Cultivate a leadership style that reflects personal values while being effective and adaptable in different situations.

Tip

Complete leadership assessments, seek mentorship, and regularly reflect on management experiences to define and adjust leadership strategies quarterly.

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Performance improvement goals for leaders

Continuous improvement is key for leaders, making it essential to set goals that focus on personal and team development.

  1. Increase team productivity: Increase team productivity by 15% within the next quarter by optimizing resource allocation and reducing project completion time.
  2. Enhance team communication: Implement a monthly feedback survey and achieve a minimum participation rate of 80% within the next six months to enhance team communication skills.
  3. Improve leadership skills: Attend a coaching workshop and use effective coaching practices to boost employee engagement scores by 25% over the next quarter.
  4. Streamline workflows: Identify and automate repetitive tasks to reduce errors by 20% and improve team productivity by 25%.
  5. Increase online sales revenue: Aim to increase online sales revenue by 15% in the next quarter through effective digital marketing campaigns.
  6. Develop team members’ soft skills: Plan and execute educational programs aiming for a 20% increase in the team’s average soft skills assessment score within six months.
  7. Enhance project management strategies: Reduce project completion time by 20% over the next six months by enhancing project management strategies.
  8. Implement turnover tracking system: Establish a turnover tracking system within the month and develop relevant employee retention strategies to reduce turnover by 20% within the year.
  9. Improve team’s data analysis proficiency: Improve the team’s proficiency in data analysis by 20% within the next four months through targeted training opportunities.
  10. Foster team collaboration: Initiate at least two cross-functional meetings next quarter to promote knowledge-sharing and enable seamless collaboration among different departments.

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Tips to ensure that a manager’s performance goals align with the organization’s goals

Use these tips to ensure your manager’s performance goals drive outcomes that align with the organization’s goals.

1. Cascade your organization’s goals

Start by defining the larger company goals, then create SMART-supporting goals for every manager. Each manager’s goals should contribute directly to the larger objectives. It enables a strong strategic alignment and fosters a sense of shared purpose.

Be sure to establish quantifiable metrics for the manager’s performance goals you set.

For instance, if the organization’s goal is to increase profits by 20% before the end of the second quarter, the marketing manager’s performance goal can be to bring in 35% more qualified leads in the second quarter than in the first quarter.

2. Maintain open lines of communication

Keeping open lines of communication contributes to better goal alignment in several ways:

  • Timely feedback and guidance: Managers can get continuous feedback from senior management on any adjustments needed to align their strategies with the organization’s evolving needs
  • Speedy adaptation to changes: Organizations often shift their goals in response to market shifts. Open lines of communication allow the managers to stay informed of these changes. And they can adjust their efforts accordingly
  • Awareness of available resources and resource allocation: Open communication helps organizational leaders keep managers in the loop on the resources at their disposal and the organization’s priorities

3. Set monitoring systems

Have a structured process to track the progress, outcome, and alignment of managers’ and organizational goals. An AI-powered performance management process can help you achieve more accurate results.

It can highlight areas where managers’ performance has strayed from the organization’s priorities. Managers can then take timely corrective actions.

Tip: Use data from your monitoring systems to reward managers’ success that contributes directly to the organization’s goals in your performance evaluations. It reinforces the importance of alignment with the larger organization’s objectives.

4. Align projects to organizational goals

Ensure a clear connection between the managers’ daily projects and the organizational goals and strategic priorities.

It should be possible to measure the outcome of the managers’ projects against the KPIs you’ve set for your organizational goals.

Build a high-performance workplace with Deel Engage

A company’s success relies on its employees’ and managers’ ability and performance.

Tools like our performance management software, career frameworks, and training management solutions are a few ways we can help management and People operations build a high-performance workforce:

  • Customize the platform to fit the structure of your goal-setting frameworks
  • Define parent goals and sub-goals so that every individual, team leader, and department stays accountable
  • Assign timeframes to each goal
  • Customize your feedback systems with competencies, culture, and goals
  • Use goals to add more context to 1:1 meetings and performance reviews
  • Manage all organizational goals from a centralized location
  • Deel HR, our truly global HRIS solution, is always included for free

Book a demo today to see how our solutions will help you build a high-performance workforce.

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About the author

Lorelei Trisca is a content marketing manager passionate about everything AI and the future of work. She is always on the hunt for the latest HR trends, fresh statistics, and academic and real-life best practices. She aims to spread the word about creating better employee experiences and helping others grow in their careers.

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