Centralized Staffing Agency Software: Streamline Operations and Reporting

Evolving from a traditional staffing agency to a Managed Service Provider is more than a shift in strategy. It’s an opportunity to deliver enhanced value to clients and create healthier margins.

Yet, outdated EOR and AOR solutions often stand in the way. Limited in coverage and functionality, these systems force staffing agencies to rely on multiple vendors. The result is costly operational inefficiencies.

You end up with decentralized data, heightened compliance risks, and unnecessary strain on back-office operations. Ultimately, it disrupts both client and candidate experiences.

Deel’s centralized people platform changes that, offering global coverage and multiple functionalities to boost efficiency and unlock growth opportunities.

We’ll examine how Deel’s centralized people platform can optimize your operations and drive cost efficiency.

1. Streamline operations with complete workforce oversight

Given the current labor demand-supply imbalance, going global is essential for finding top job seekers. Some clients may even prefer workers from specific locations to support their business expansion needs.

Providing clients with rapid, on-demand access to industry and location-specific experts demonstrates reliability. While many EOR services facilitate global hiring, their coverage often falls short. As a result, you may need to use multiple vendors to cover all necessary locations.

Managing multiple EORs, however, means dealing with different vendors for different aspects of workforce operations. It slows down processes and complicates workflows.

For instance, to convert a contractor to an employee in India and another in Japan, you’d have to reach out to the India-based and Japan-based vendors separately.

A more efficient solution is to consolidate your global hiring process with Deel EOR. With coverage in over 150 countries, Deel helps you manage your global workforce from one unified platform.

Unlike other EORs that use an aggregator model, we own the entities in these locations, ensuring direct control of your workforce and workforce data. This centralized system gives you complete oversight of global operations. It streamlines employee management across all locations.

Discover how Pudu Tech hired over 20 global workers and saved 40% in costs and 50% in time with Deel.

See also: Top 5 Countries with Deel-Owned Entities to Hire From

2. Minimize compliance risks

Compliance for staffing agencies means navigating local employment laws and regulations for different worker types. It’s a critical task, as clients depend on your agency to stay compliant.

Failing to do so can expose both you and your client to severe legal consequences. It can harm future business relationships and growth opportunities for your staffing agency.

While EORs handle your workers’ legal obligations, using multiple vendors makes it difficult to maintain full oversight of workforce compliance. For instance, conducting a compliance audit would require coordination with each vendor to review their practices—an inefficient approach.

Consolidating EORs with Deel ensures greater compliance. With its centralized people management platform, you can generate quick compliance reports for your global workforce and facilitate external compliance audits smoothly.

Deel also centralizes all workforce documentation, reducing the risk of data security breaches. We further enhance data protection with enterprise-grade security features, including advanced access controls and secure AWS-hosted data infrastructure.

Additionally, Deel’s Compliance Hub provides robust employee risk management tools that include:

• Monthly Workforce Insights: Delivers personalized compliance updates directly to your inbox, including alerts on the latest developments relevant to your workforce
• Compliance Monitor: Summarizes global regulatory changes and their impact on your staffing agency in concise, actionable reports.
• AI-based Worker Classifier: Uses AI technology that leverages local laws and precedents for accurate worker classification.

You can benefit from expert guidance from Deel’s in-house team of local legal specialists. They are available to address your compliance concerns across various jurisdictions.

Discover how Turing created over 5,000 contracts in 60 countries while ensuring compliance and proper worker classification with Deel.

See also: How to Convert a Contractor to an Employee Fast and Seamlessly

3. Increase efficiency in payroll processing

Using multiple EORs for global hiring translates to having multiple payroll systems for paying your global workforce. It makes it hard to have a centralized view of your payroll activities.

With payroll data spread across multiple systems, consolidating it for accurate payroll reporting and analysis becomes difficult. Besides, each EOR may have different reporting formats, making it hard to compare spending on taxes, benefits, and other areas across locations.

With Deel EOR, you get access to our global payroll services with coverage in over 100 countries. It streamlines payroll processing by enabling your staffing agency to pay all worker types in all locations from a single platform.

Deel also simplifies your back-office payroll operations through:

• Flexible payroll cycles: With its support for off-cycle payroll, you can address unique payment needs, correct errors, and distribute incentives such as bonuses
• Multiple payment options: Workers can receive payments through international and local bank transfers, Paypal, Revolut, Payoneer, Deel card, Deel Advance, Coinbase, and more
• Higher automation: Deel automates wage calculations, tax deductions, filings, and payslip generation. It reduces staffing needs while enhancing payroll compliance
• Attractive worker perks: Deel Perks ensures that both contractors and employees enjoy the same quality of benefits to optimize their lifestyle and work experience
• Custom reporting: You can create custom payroll reports and global analytics to manage and track spending across countries and identify opportunities to reduce labor costs
• Dedicate customer support: Deel offers in-house customer success managers and country-specific points of contact to provide personalized payroll support

Discover how Outreach replaces four payroll vendors with Deel’s global payroll.

See also: How to Control Payroll Costs as an International Enterprise

4. Optimize profit margins through predictable costs

Economic uncertainty is the top challenge for 60% of staffing agencies, according to research by Bullhorn.

Despite these uncertainties, you can maximize profit by keeping costs low and predictable. Cost fluctuations can erode profit margins or force you to charge your clients more, increasing churn.

Controlling costs is challenging when managing a global workforce using multiple in-country EORs and AORs.

Each vendor typically charges its own setup and management fees. These fees can fluctuate based on job roles, contract types, and compliance needs, complicating cost control.

Deel, as a centralized people platform, helps you maintain low and predictable costs. In addition to EOR and AOR services, Deel offers a comprehensive suite of tools covering multiple HR functions, including:

• HRIS
• Payroll
• Benefits administration
• Time off administration
• Performance tracking
• Employee development

With Deel’s transparent pricing structures, your staffing agency can accurately forecast expenses and improve cash flow. You’re able to set competitive rates while maximizing profit margins.

5. Make accurate data-driven workforce decisions

Managing both permanent and contingent workforces across regions using different EORs, AORs, and payroll systems creates another major challenge for staffing agencies: data decentralization and errors.

Each system may use different data processes, leading to gaps in workforce records. To obtain a cohesive view of your global workforce, you must manually consolidate data from various systems. It’s a process prone to errors and omissions.

The lack of accurate data reports and workforce metrics makes it difficult to make informed decisions.

When you use Deel for employee and contractor management, it centralizes all key workforce data. It consolidates payroll, employee records, tax information, and compliance updates into one accessible platform.

Plus, integration capabilities let you connect Deel with other software solutions, including your accounting tool and applicant tracking system. This integration ensures that all relevant data flows smoothly between your systems, enhancing efficiency and accuracy.

From Deel’s user-friendly interface, you can generate customized reports, analyze KPIs, and more. This enables deep and holistic analyses of your costs and workforce trends. It empowers you to make data-driven decisions that maximize profits.

6. Expand service offerings

Expanding service offerings is one of the most effective ways for staffing agencies to drive growth and boost profitability.

By providing one comprehensive solution that meets your client’s workforce needs, you empower them to deliver consistent employee experiences.

Achieving this vision requires an EOR with tools that support your evolution from talent provider to managed services partner. Most legacy EORs do not possess this capacity. For instance, People2.0 and CXC Global primarily solely offer EOR and AOR solutions, limiting your ability to scale effectively. However, Deel’s centralized people platform enables you to provide the following services:

• Deel’s Workspaces: Provide clients’ remote employees with fully equipped offices in over 600 locations. They feature high-speed Wi-Fi and advanced A/V tools
• Deel IT: Standardize and automate IT processes for clients, simplifying global IT management
• Deel Equipment: Manage and ship equipment to international employees on behalf of your clients
• Deel Immigration: Assist clients in securing work visas and relocating employees smoothly
• Background Checks: Conduct thorough international checks on behalf of clients to ensure candidates meet the standards for their roles
• Deel Equity: Enable clients to offer equity while managing associated tax and regulatory complexities
• Deel Engage: Empower clients to cultivate a high-performing, engaged workforce. This suite of tools features 360° performance reviews, a learning management system, competency-based career progression frameworks, and collaborative HR plugins for Slack

You can rebrand these services under your agency’s name using Deel’s White Label capabilities. An API is also available for clients to connect their internal tools with Deel’s platform for a customized experience.

These solutions empower your agency to support clients on a deeper level. They strengthen your partnerships and unlock new revenue streams.

7. Create positive employee and client experiences

High client churn results in the loss of established relationships, making it harder to secure consistent revenue. Similarly, high employee turnover can lead to increased costs of recruitment processes and training. All these impact your staffing agencies’ bottom line.

The solution lies in fostering a positive experience for both clients and employees. However, the challenge with multiple EOR and payroll vendors is that each provider offers a different experience for workers and clients, making it difficult to maintain consistent, positive interactions.

Clients expect quick resolutions to workforce challenges and appreciate responsive services with every interaction. Employees expect continuous support and resources that enhance their work experience, including clear communication, at all times.

With Deel, you can better manage candidate and client relationships by providing consistent, exceptional experiences and customer service. This includes:

• A live chat tool
• Real-time assistance through the Slack integration on the Deel platform
• A dedicated point of contact for each country.

Clients and employees can reach out directly with their questions, receiving fast, personalized support.

Additionally, Deel has a self-service platform for employees. They can use it to manage their onboarding, access pay slips, update personal information, and review compliance documents. This eliminates the need for third-party assistance with routine tasks and creates a good employee experience.

Streamline back-office operations and cost reporting with Deel

Deel’s all-in-one people platform centralizes HR and payroll operations, providing seamless management for your entire workforce. With robust EOR and AOR infrastructure, real-time reporting, and over 100 integrations, Deel simplifies processes from onboarding to offboarding. Automations and support reduce manual tasks, enhancing efficiency across 100+ countries.

Benefit from:

• Accelerated time to market: Reduce new employee onboarding and contractor to FTE conversion from weeks to just a few days across 100+ countries
• Enhanced decision-making: Benefit from real-time employment and compensation data in one place.
• Time savings: Reclaim your time with powerful automations and seamless integrations with major HR, accounting, and ATS platforms
• Real-time reporting: Access to up-to-date employment and compensation data
• Own EOR and payroll infrastructure: Streamline onboarding, payroll, and offboarding processes
• Dedicated employee onboarding: On-demand support from a local HR manager
• 100+ integrations: Seamless integration with major ATS and payroll platforms
• Automations: Enhance efficiency and reduce manual work
• API: Unlock advanced automation for global hiring and payroll management, all designed to fit seamlessly within your existing workflows
• Enterprise-grade security

Book a 30-minute call with Deel.